How Pen-GO Works

Find out how to book services and run your business with our simple, intuitive online booking platform.

Book Everything in 3 Simple Steps

1

Choose the Service

Find the business and the service you are interested in

2

Book Online

Select date and time and confirm the booking

3

Get Confirmation

Get instant confirmation by email and push notification

For Customers

Easily book your favourite services

Find Nearby Businesses

Search for a business by name or browse the available businesses. Choose your favourite professional and book in a few clicks.

  • Search by name and location
  • See services and availability
  • Reviews and ratings

Book Online

Choose the service, select an available date and time. Confirm the booking with one click.

  • Interactive calendar
  • Available times in real time
  • Instant confirmation

Manage Bookings

View, change or cancel your bookings. Get automatic reminders.

  • Bookings dashboard
  • Changes and cancellations
  • Reminders by email and push notification

For Businesses

Easily manage your bookings and customers

Complete Dashboard

See all bookings, customers and statistics in one intuitive dashboard.

  • Booking calendar
  • Customer management
  • Reports and summaries

Appointment Management

Accept, reject or change bookings. Manage closures and availability.

  • Confirm/cancel bookings
  • Closure management
  • Automatic notifications

Reviews and Feedback

Receive reviews from customers and monitor your business's reputation.

  • Review system
  • Replies to reviews
  • Satisfaction statistics

Advanced Features

Powerful tools to grow your business

Multiple Staff Management

Create separate accounts for each team member with their own calendar and services.

  • Login account for each member
  • The customer chooses their favourite member
  • Availability synced in real time

Loyalty System & Points

Build customer loyalty with a customisable points programme.

  • Points for every completed booking
  • Configurable rewards and discounts
  • Digital loyalty card with QR

Automatic Waiting List

When a slot is full, customers join the waiting list automatically.

  • Instant notification when a place opens
  • Automatic priority handling
  • Offer with automatic expiry (24 hours)

Broadcast Messages

Send promotions and announcements to all your customers in a single click.

  • Email and Push
  • Sent to all registered customers
  • Email messages and push notifications

QR Code & Share Link

Unique QR Code for instant bookings from your shop window, business cards or social media.

  • QR for direct booking
  • QR for the loyalty card
  • Instant download and print

Custom Booking Page

Customise your page with logo, brand colours and welcome message.

  • Logo and brand
  • Customisable colours and style
  • Welcome message

Push and Email Notifications

Automatic reminders 24h and 2h before the appointment to wipe out no-shows.

  • Instant in-app push
  • Automatic email fallback
  • Significant reduction in no-shows

Online Payments

Active

Ask for online payment at the time of booking. You can choose between full payment or a configurable deposit — no-shows become a thing of the past.

  • Secure Stripe Connect integration
  • Fixed or percentage deposit
  • Cards, Apple Pay and Google Pay
  • Drastic reduction in no-shows

Analytics & CSV Export

Monitor performance and download all data in CSV format.

  • Booking and revenue reports
  • Statistics per service/staff
  • Excel-compatible export

Why Choose Pen-GO

Security and Privacy

Your data is protected with advanced encryption. Two-factor authentication for maximum security.

Time Saving

Book at any time, 24/7. No more phone queues or waiting.

Ease of Use

Intuitive, responsive interface. Works perfectly on all devices.

Premium Service

Dedicated customer support, real-time notifications and constant platform updates.

Ready to Get Started?

Start managing your bookings professionally